Terms of Service

Vierla provides forward-deployed engineering services and custom AI-native solutions for beauty and wellness businesses. Our services include:

• Custom software development tailored to your business workflows
• On-site engineering support and collaboration
• AI-native architecture design and implementation
• Access to Vee, our AI agent currently in pilot development

The specific scope of services will be defined in a separate service agreement between Vierla and the client.

You may use the Services for lawful purposes only and in accordance with these Terms. You agree not to:

• Use the Services in any way that violates any applicable law or regulation
• Impersonate or attempt to impersonate Vierla, a Vierla employee, another user, or any other person or entity
• Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Services
• Use any robot, spider, or other automatic device to access the Services without our prior written permission
• Introduce any viruses, trojan horses, worms, or other malicious code
• Attempt to gain unauthorized access to any portion of the Services or any other systems or networks

To access certain features of the Services, you may be required to register for an account and provide information about yourself and your business. You agree that all information you provide is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

The Services and their entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Vierla, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

Custom solutions developed for clients remain the property of the client upon full payment, unless otherwise specified in a service agreement. Vierla retains the right to use general methodologies, techniques, and know-how developed during the provision of services.

Vee is an AI agent currently in pilot development. Access to Vee is provided on an "as-is" basis for testing and feedback purposes. By participating in the Vee pilot program, you acknowledge that:

• Vee is in active development and may contain bugs or errors
• Features and functionality may change without notice
• Data processed by Vee may be used to improve the system
• Vee should not be used for critical business operations without human oversight
• We may terminate or modify the pilot program at any time

Any information, materials, or other content you submit to us through the Services (including through forms, applications, or communications) ("Submissions") will be treated in accordance with our Privacy Policy.

By making any Submission, you grant us a worldwide, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such Submission for the purpose of providing and improving our Services.

The Services may contain links to third-party websites or services that are not owned or controlled by Vierla. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

You acknowledge and agree that Vierla shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such third-party websites or services.

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER VIERLA NOR ANY PERSON ASSOCIATED WITH VIERLA MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SERVICES.

WITHOUT LIMITING THE FOREGOING, NEITHER VIERLA NOR ANYONE ASSOCIATED WITH VIERLA REPRESENTS OR WARRANTS THAT THE SERVICES WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THE SERVICES OR THE SERVER THAT MAKES THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

IN NO EVENT WILL VIERLA, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SERVICES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.

You agree to defend, indemnify, and hold harmless Vierla and its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Services, including, but not limited to, any use of the Services' content, services, and products other than as expressly authorized in these Terms.

These Terms shall be governed by and construed in accordance with the laws of Ontario, Canada, without regard to its conflict of law provisions.

Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in Ontario, Canada, and you irrevocably consent to the personal jurisdiction and venue therein.

We may revise and update these Terms from time to time in our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of the Services thereafter.

Your continued use of the Services following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you.

If you have any questions about these Terms, please contact us at:

Email: legal@vierla.com
Address: Toronto, ON, Canada