Terms of Service

Effective Date: January 2025

Welcome to Vierla. These Terms of Service ("Terms") govern your use of our website www.vierla.com and our beauty services platform. By accessing or using our services, you agree to be bound by these Terms.

1. Service Description

Vierla is a platform that connects customers with vetted beauty professionals for in-home services including hair styling, makeup, nail care, and other beauty treatments. We facilitate bookings but do not directly provide beauty services.

2. User Accounts

To use our services, you must:

  • • Be at least 18 years old or have parental consent
  • • Provide accurate and complete information
  • • Maintain the security of your account credentials
  • • Notify us immediately of any unauthorized use

3. Booking and Payment

When you book services through Vierla:

  • • You enter into a contract with the beauty professional
  • • Payment is processed securely through our platform
  • • Cancellation policies vary by professional
  • • Refunds are subject to our refund policy

4. Professional Standards

All beauty professionals on our platform must:

  • • Hold valid licenses and certifications
  • • Maintain professional liability insurance
  • • Follow health and safety protocols
  • • Provide services as described

5. User Conduct

You agree not to:

  • • Use the platform for illegal activities
  • • Harass or discriminate against professionals or other users
  • • Provide false information or reviews
  • • Attempt to circumvent our platform for direct bookings

6. Liability and Disclaimers

Vierla acts as an intermediary platform. While we vet our professionals, we cannot guarantee the quality of services. Beauty professionals are independent contractors responsible for their own services, insurance, and compliance with local regulations.

7. Intellectual Property

All content on our platform, including logos, text, images, and software, is owned by Vierla or our licensors and protected by intellectual property laws.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

9. Termination

We may suspend or terminate your account for violations of these Terms or for any reason with appropriate notice. You may close your account at any time.

10. Dispute Resolution

Any disputes arising from these Terms will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

11. Changes to Terms

We may update these Terms periodically. Continued use of our services after changes constitutes acceptance of the new Terms.

Contact Information

For questions about these Terms, contact us at:
Email: support@vierla.com

These Terms of Service constitute the entire agreement between you and Vierla regarding your use of our services.