Privacy Policy

Information You Provide to Us

We collect information you provide directly to us, including:

• Contact Information: Name, email address, phone number, business address
• Business Information: Business name, industry type, service offerings, years in operation
• Professional Information: Job title, role, professional certifications, areas of expertise
• Communications: Information you provide when you contact us, apply for services, or participate in the Vee pilot program
• Payment Information: Billing address and payment method details (processed securely through third-party payment processors)

Information We Automatically Collect

When you access or use our Services, we automatically collect certain information, including:

• Usage Information: Pages viewed, links clicked, time spent on pages, and other actions on our Services
• Device Information: Browser type, operating system, IP address, device identifiers
• Location Information: General geographic location based on IP address
• Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process and respond to your inquiries, applications, and service requests
• Develop and deliver custom solutions tailored to your business needs
• Communicate with you about our Services, including updates, security alerts, and support messages
• Send you marketing communications and other information that may be of interest to you (with your consent where required)
• Monitor and analyze trends, usage, and activities in connection with our Services
• Detect, prevent, and address technical issues, security threats, and fraudulent activity
• Improve and develop Vee, our AI agent, through analysis of usage patterns and feedback
• Comply with legal obligations and enforce our Terms of Service

We may share your information in the following circumstances:

• Service Providers: With third-party vendors, consultants, and service providers who perform services on our behalf, such as hosting, data analysis, payment processing, and customer service
• Business Partners: With partners who help us deliver our Services, subject to confidentiality obligations
• Legal Requirements: If required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety, or that of others
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business
• With Your Consent: With your explicit consent or at your direction

We do not sell your personal information to third parties.

If you participate in the Vee pilot program, please note:

• Data you input into Vee may be used to train and improve the AI system
• We implement technical and organizational measures to protect your data
• You can request deletion of your Vee data at any time by contacting us
• We do not share Vee pilot data with third parties except as necessary to provide the service (e.g., cloud infrastructure providers)
• Vee interactions may be logged for quality assurance and improvement purposes

We take reasonable measures to protect your information from unauthorized access, use, alteration, or disclosure. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication requirements
• Employee training on data protection practices

However, no internet transmission is ever fully secure or error-free. Please be aware that we cannot guarantee the absolute security of your information.

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: The right to access and receive a copy of your personal information
• Correction: The right to correct inaccurate or incomplete information
• Deletion: The right to request deletion of your information
• Portability: The right to receive your information in a structured, commonly used format
• Objection: The right to object to certain processing of your information
• Opt-Out: The right to opt-out of marketing communications at any time

To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings and other tools. However, if you disable cookies, some features of our Services may not function properly.

For more information about the cookies we use and your choices, please see our Cookie Policy.

Our Services are not directed to children under 13 (or the applicable age of consent in your jurisdiction), and we do not knowingly collect personal information from children. If we learn we have collected personal information from a child, we will take steps to delete it as soon as possible.

If you believe we have collected information from a child, please contact us immediately.

Your information may be transferred to and processed in countries other than your own, including Canada and the United States. These countries may have data protection laws that are different from the laws of your country.

We take steps to ensure that your information receives an adequate level of protection in the jurisdictions in which we process it, including through the use of standard contractual clauses and other appropriate safeguards.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make material changes, we will notify you by revising the "Effective Date" at the top of this policy and, in some cases, we may provide additional notice (such as by email or through a notice on our website).

We encourage you to review this Privacy Policy periodically to stay informed about our information practices.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: privacy@vierla.com
Address: Toronto, ON, Canada